Sizing & Returns
We hope you enjoy your purchase with SARAROSE ON OAK!
Online/In Store Purchases:
Store credit/exchange only. Store credit is issued for exchanges. This credit may be used online or in store, at time of return or at a later date. Item(s) must be received within 14 days, unworn, in condition purchased with tags attached. All SALE items, swimwear, shoes, and jewelry are FINAL SALE. Item(s) may be exchanged in store or mailed to:
SARAROSE ON OAK
67 East Oak Street
Chicago, IL 60611
Client is responsible for additional shipping/material expenses.
A non-refundable deposit is required in order to start the custom design process. The final payment for custom design is due at time of completion. Because of the custom nature of our work, please note, that all custom purchases are final. If you receive your item and any additional alterations need to be made, we offer tailoring and alterations services at an additional rate of $25/hr + any additional materials/or shipping costs covered by the customer.
You are beautiful! Thank you for your purchase!